Support
Stuck, found a bug, or want something that is not here? One person reads all of it.
Last updated 5 September 2026
Write to [email protected]. Include the email on your account and, for a bug, what you were doing when it happened. Replies usually come within a couple of days.
Billing
Plan changes, invoices and cancellation are all on your billing page in the dashboard. Anything it cannot answer, email us. The refunds page says when a payment comes back.
A number looks wrong
Figures are read from the game on a schedule and can lag or, now and then, be wrong. Tell us which state, player or alliance and we will look.
Your page on the public site
If you are a player and want the public page about you taken down, email us your in-game name and state. We remove it.